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  2. Chromebook Support

Chromebook Support

Chromebook Support

HOW TO REFRESH YOUR BATTERY
Plug power cord in Chromebook.
Hold down the Power Button Key and Refresh key (just above the #4 key) for about 10 seconds then let up.
Press Power Button for about 2 secs. and let up to see if laptop will turn on.
If successful, check battery level in far-right corner to see if it displays a lightning bolt and is getting a charge.
Continue to leave plugged in to see if Chromebook will charge up to 100%.
 
HOW TO CHECK YOUR CHROMEBOOK'S VERSION
At the Chromebook login screen, press the ALT key and V Key. The Chromebook version will display in the top right corner of the Chromebook. It should read something like Google Chrome 112.  Press the ALT Key and V Key again to remove this display option.

 

CHROME BROWSER UPDATE STEP-BY-STEP DIRECTIONS

 

CHROME BROWSER UPDATE VIDEO

CCS is allowing Chromebooks to climb to version 112 as the highest version.

 

Text "Chromebook and hotspot return info" over a photo of a keyboard

Students will turn in their Chromebook when it is their last day on campus. They should be finished completing ALL of their exams (Teacher made, CTE, and EOC) prior to turning in their Chromebook or Hotspot (if applicable).
 

CHROMEBOOK RETURN DATES AND TIMES
Thurs., June 1st - A check-in station will be in the Commons area from 12:40-2:30pm for seniors that flex 4th block to turn-in their Chromebook. 

Thurs., June 1st - Students will check-in their chromebook with their 4th block teacher UNLESS they need to take an EOC/CTE/Teacher Made exam. Teachers will use the Chromebook Return online form and collect Chromebooks on this day.

June 2, 5th-8th – After students finish their very last final exam, students will check-in their Chromebook to their exam teacher. Teachers will use online form to complete. Teachers will return Chromebook loaner and charger on June 8th to Mr. Schladensky.
 

HOW TO PREPARE YOUR CHROMEBOOK FOR RETURN
Photos of Chromebook and charger ready for return, text "Reminders: Laptop is labeled with student name on bottom. Chargeris labeled with student name and placed in a Ziploc bag. Use sticky note and tape if need be.

  1. Make sure your name is on both your Chromebook and charger prior to return. Ask your Advisory teacher for a spare name label if you don't have one.
  2. Clean Chromebook with an alcohol wipe. 
  3. Wrap charger cord and place into ziploc bag provided by teacher.
     

CHROMEBOOK FEES
Unreturned Chromebook $250
Unreturned Charger $40
Major Damage $75
Minor Damage $25

Please use the K12 Payment Center to pay fees.
https://www.k12paymentcenter.com/Default.aspx