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Chromebook Support

Chromebook Support

HOW TO REFRESH YOUR BATTERY
1. Plug power cord in Chromebook.
2. Press the Power Button Key and Refresh key (just above the #4 key) at the same time for about 10 seconds then let up.
3. Press Power Button for about 2 secs. and let up to see if laptop will turn on.
4. If successful, check battery level in far-right corner to see if it displays a lightning bolt and is getting a charge.
Continue to leave plugged in to see if Chromebook will charge up to 100%.
 
HOW TO CHECK YOUR CHROMEBOOK'S VERSION
At the Chromebook login screen, press the ALT key and V Key. The Chromebook version will display in the top right corner of the Chromebook. It should read something like Google Chrome 118.  Press the ALT Key and V Key again to remove this display option.

 

CHROME BROWSER UPDATE STEP-BY-STEP DIRECTIONS

 

CHROME BROWSER UPDATE VIDEO

CCS is allowing Chromebooks to climb to version 118 as the highest version.

 

Students will turn in their Chromebook when it is their last day on campus. They should be finished completing ALL of their exams (Teacher made, CTE, and EOC) prior to turning in their Chromebook or Hotspot (if applicable).
 

FALL CHROMEBOOK RETURN DATES AND TIMES
(EARLY GRADUATES ONLY)

Dec. 11th-14th. A check-in station will be in the Commons area at 11am for early graduates to turn-in their Chromebook and charger.

 

SPRING CHROMEBOOK RETURN DATES AND TIMES
Wed., May 15th - A check-in station will be in the Commons area from 12:45-1:15 pm for seniors that flex 4th block to turn-in their Chromebook. 

Thurs., May 16th - Students will check-in their chromebook with their 4th block teacher UNLESS they need to take an EOC/CTE/Teacher Made exam. Teachers will use the Chromebook Return online form and collect Chromebooks on this day.

May 16th, 17th, 20th, 21st  – After students finish their very last final exam, students will check-in their Chromebook to their exam teacher. Teachers will use online form to complete. Teachers will return Chromebook loaner and charger on May 22nd to Mr. Schladensky.
 

HOW TO PREPARE YOUR CHROMEBOOK FOR RETURN
Photos of Chromebook and charger ready for return, text

  1. Make sure your name is on both your Chromebook and charger prior to return. Ask your Advisory teacher for a spare name label if you don't have one.
  2. Clean Chromebook with an alcohol wipe. 
  3. Wrap charger cord and place into ziploc bag provided by teacher.
     

CHROMEBOOK FEES
Unreturned Chromebook $250
Unreturned Charger $40
Major Damage $75
Minor Damage $25

Please use the K12 Payment Center to pay fees.
https://www.k12paymentcenter.com/Default.aspx